AI and automation for businesses in Malaga
We are an engineering team based at the Andalusia Technology Park. We build AI agents, automations and custom software for companies in Malaga and the rest of Andalusia, and we like to see the process in person before proposing anything.
In short
Nexttia AI Automations S.L. works out of C/ Marie Curie, Nº13, at the PTA (29590 Malaga). We build AI agents that operate on the ERP, CRM or email, systems integrations and custom software. Navarro Hermanos, Crearal, Boticasur and Inerttia Robotics, all four headquartered in Malaga, have our projects running.
Where we are and why it matters
Our office is at the Andalusia Technology Park (PTA), in Campanillas. Inerttia Robotics is in the same building, and besides being neighbours they are a client: we built their corporate website and their CRM.
Being here lets us do something that is hard remotely: visit the company and watch the process where it happens. In a spare parts warehouse, or at the desk of whoever answers an online store's email, you see things a video call never shows. The spreadsheet passed from hand to hand, the order someone retypes into the ERP, the call to a colleague to ask if there is stock left.
With companies in Malaga and Andalusia we run the assessment and the rollout in person. Development is remote, as in any software team, and we come back when people need training or something does not fit. With companies elsewhere we work remotely.
Malaga companies with our projects in production
Clients headquartered in Malaga who let us describe what we have built with them:
Navarro Hermanos
Spare parts distribution · San Luis industrial estate
A custom CRM for the sales team, fed with data from their ERP, and AgentSearch, the AI search engine, over the full catalogue. Because the ERP's API was not working, we read its database at 2:00 and 14:00.
Crearal
Ceramic murals, replicas and porcelain stair treads
A custom ERP for their internal processes and an agent on the website and WhatsApp since July 2026: it works out quotes from their price lists and records them in the ERP, which numbers them and emails them out.
Boticasur
Online pharmacy
AgentBot in the store (product search, stock checks, add to cart and coupons) and custom development on their PrestaShop.
Inerttia Robotics
Engineering · Andalusia Technology Park
Corporate website and custom CRM. We share a building, which makes meetings very easy.
We also work with Primor, Electrotodo, Gesttia and R&C Asociados. Their cases are on each service page.
What we build
Almost every project starts with one specific process and grows from there.
AI agents
Software built on a language model that reads an email, checks the ERP and logs the order or the ticket, with scoped permissions and a record of every action. A retail company uses them in its customer service.
AI chatbots and customer service
Agents that answer on your website, WhatsApp and email using the company's real data: they check stock and orders, prepare quotes and hand over to a person whatever they should not resolve alone. Crearal and Boticasur, both based in Malaga, run them in production.
Process automation
Workflows between your tools that remove repetitive work: invoices arriving by email that end up checked, alerts when something runs late, reports that build themselves. When the rules are fixed, no AI involved.
Custom software
Web applications for what no off-the-shelf product handles well, such as a manufacturer's ERP or a distributor's CRM connected to the system they have always used.
Systems integration
Connecting ERP, CRM and online store so nobody copies data by hand, even when the old system has no API.
Our own products
AgentBot for online stores, AgentDesk for customer service teams and AgentSearch for large catalogues. Each is adapted to the client, but starts from code already running in production.
What the first meeting looks like
The assessment is free and does not end with a blind quote. This is how it goes:
A short call
You tell us which process eats up time and which systems you use (ERP, CRM, online store, email). That tells us whether meeting makes sense or whether an existing tool already solves it, in which case we say so.
A visit to your company or the PTA
We sit with the people who do the work and follow the process end to end with real cases, such as a week of emails or the report someone puts together by hand every Monday.
A written assessment
We send you what we would automate, what we would not and why, what access is needed (API, database, exports), and a proposal for the first phase with its timeline.
A narrow first phase
If we go ahead, we start with a single process and put it into production before expanding. That way the data shows how much work it removes before you invest more.
Useful to have at hand
- Real examples of the process: emails, orders, delivery notes or tickets (with personal data blanked out, if you prefer).
- Which ERP, CRM or store platform you use and who maintains it.
- A rough weekly volume of orders, emails or documents.
- What happens today when something goes wrong, and who fixes it.
What we do in person and what we do remotely
| Phase | In person | Remote |
|---|---|---|
| Assessment | At your company or our PTA office, with the people who do the work | Video call and shared examples, if you are far away |
| Development | Occasional visits to validate screens and rules with the team | Most of the work, with versions you can try |
| Rollout | Training with the people who will use it | Monitoring the first days from the system logs |
| Maintenance | When a process or a system changes | Fixes, adjustments and error review |
Frequently asked questions
Where is Nexttia's office in Malaga?
At C/ Marie Curie, Nº13, inside the Andalusia Technology Park (29590 Malaga). We work Monday to Friday, 9:00 to 18:00. To meet in person, it is best to book ahead.
Do you come to our company?
Yes. With companies in Malaga and Andalusia we run the assessment and the rollout in person whenever possible, because a process is easier to understand when you see it. Development is done remotely.
Do you build chatbots for businesses in Malaga?
Yes, although we call them agents because they do more than reply: they query the ERP or online store, record the order or quote and alert a person when something falls outside the rules. Crearal handles its website and WhatsApp this way, and Boticasur its online store.
Do you offer AI consulting or only development?
Both, but our consulting is always tied to a specific process. The free assessment is already consulting: we tell you what to automate, what not to and why. If we then build it, we do it ourselves and keep it running in production.
Do you only work with companies in Malaga?
No. We work remotely with companies anywhere in Spain. Being at the PTA makes things easier for local businesses, but it is not a requirement for working with us.
How much does an AI project cost?
It depends on the process and how many systems need connecting, so we do not publish prices. We discuss it with you after the assessment, which is free, and any recurring costs, such as hosting or AI model usage, are itemised separately.
How long until something is up and running?
In our projects, between five weeks and five months. Electrotodo's store agent took five weeks; Crearal's, which calculates quotes with their ERP, took nine. What stretches a project most is getting access to systems and the quality of the data.
What happens to my company's data?
The AI models we use are deployed on Azure within the EU data zone, and Microsoft does not use those requests to train models. Each client has its own resource, we sign a data processing agreement and every action the system takes is logged.
Tell us which process is eating your time
We reply within 48 working hours and, if it makes sense, we meet at your company or at the PTA.
Nexttia at the Andalusia Technology Park
- +34 679 30 91 64
- info@nexttia.com
- Monday to Friday, 9:00 to 18:00
- Get directions (Google Maps)