Migration without interruptions

We transfer your current helpdesk to AgentDesk without losing data, without stopping service and without surprises.

Compatibility

We migrate from any platform

Zoho Desk
Zendesk
Freshdesk
Jira Service Management
Intercom
HubSpot Service Hub
OTRS
osTicket

Your platform not on the list? We can probably migrate it too. Ask us.

Scope

What we migrate

Complete ticket and conversation history
Knowledge base and articles
Customer and contact data
SLA configurations and assignment rules
Macros, canned responses and templates
Custom fields and tags
File attachments
Process

How we migrate your platform

A structured process in 4 phases to ensure a clean transition.

1

Audit

We analyze your current system: volume, data structure, integrations and customizations.

2

Planning

We design the migration plan with field mapping, priorities and timeline.

3

Pilot migration

We run a test migration with a data subset to validate everything is correct.

4

Full migration + Go-live

Complete transfer with verification. Your team keeps working without interruption.

Guarantees

Migration with a safety net

Zero data loss

Record-by-record verification. Every ticket, contact and file is validated after migration.

No downtime

Your team keeps operating throughout the entire migration process. No interruptions.

Rollback available

If something doesn't add up, we go back to the previous state. You always have a safety net.

Ready to leave your current system behind?

Tell us what platform you use and we'll prepare a no-commitment migration plan.